Legal
Privacy Policy
Last updated: June 2025
This Privacy Policy explains how Pick & Play UK ("we", "us", "our") collects, uses, and protects information when you visit pickandplayuk.com. We are committed to handling your data responsibly in line with UK GDPR and the Data Protection Act 2018.
What data we collect
We may collect the following types of data:
- Usage data: Pages visited, time on site, referral source, device type, and browser. This is collected via analytics tools and cookies.
- Contact data: If you email us or use our contact form, we receive your name, email address, and message content.
- Cookie data: We use cookies for site functionality and anonymous analytics. See our Cookie Policy for details.
We do not collect payment information, gambling account data, or sensitive personal data. We are not a casino operator and have no access to your activity on any third-party operator platform.
How we use your data
- To operate and improve this website
- To respond to contact enquiries
- To understand general site usage through anonymous analytics
- To comply with legal obligations
We do not sell personal data to third parties.
Third-party services
We use third-party analytics providers (such as Google Analytics) that may set cookies and process usage data on our behalf. These providers operate under their own privacy policies. We also link to external casino operators and support organisations — once you leave our site, their privacy policies apply.
Data retention
Contact enquiry data is retained only as long as necessary to respond and resolve your query. Analytics data is retained according to the settings of our analytics provider.
Your rights
Under UK GDPR you have the right to access, correct, or delete personal data we hold about you, and to object to processing. To exercise these rights, contact us at hello@pickandplayuk.com.
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you are not satisfied with how we handle your data.
Contact
For privacy-related queries: hello@pickandplayuk.com